People want quick responses, quick interactions, and seamless customer service without having to wait hours for a response in today’s digital world. Chatbots and conversational marketing platforms are filling...
CCustomization at Scale: Producing Extremely Tailored Client Experiences I can still clearly recall the first time I received an email that used my name instead of just “Dear Customer.”...
DDigital marketing has always been a wild, ever-changing beast. Every now and then, something happens that completely flips the game. What about today? It’s a video. I recall not...